Chapters 15 & 13 are coming for second card test
Chapter 15 :- Consumer Awareness
I ) solve the following short answer question with the help of your prescribed text book .
a) Who is a consumer ?
b) What is consumer exploitation ?
c) What is consumer awareness ?
d) What is meant by consumer protection ?
e) What is COPRA and when did it come into force ?
f ) What is RTI and when did it come into force ?
g)What are the different rights assigned to the citizen of India to collect information ( under the R T I Act) ?
II ) solve the following long answer questions with the help of your text book.
1) Write a note on the your ways in which a consumer is exploited.
2) Explain the reasons or factors causing consumer exploitation .
3) What is the need of consumer protection (four reasons ) and what are the three factors (methods)
responsible for consumer protection ?
4) Briefly describe the three consumer disputes redressal agencies .
5 ) Discuss the seven rights of consumers .
6) Mention seven important responsibilities of a consumer.
7) Discuss the role of voluntary organisations in consumer education (four ways)
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